Privacy Policy
Introduction
At LinkBridge Play, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or use our financial analysis services. We're committed to transparency about our data practices.
This privacy policy applies to all services offered through linkbridgeplay.com and complies with Thailand's Personal Data Protection Act (PDPA) and international privacy standards.
Information We Collect
Information You Provide Directly
When you interact with our services, we collect information you voluntarily provide:
- Name and contact details when you request consultations
- Company information for business analysis services
- Financial data you share for liquidity and solvency assessments
- Email address when subscribing to our learning programs
- Communication preferences and feedback
Information Collected Automatically
Our website automatically collects certain technical information:
- Browser type and version
- Device information and screen resolution
- IP address and general location (country/region)
- Pages visited and time spent on our site
- Referral sources and search terms used
How We Use Your Information
We process your personal data for specific business purposes:
| Purpose | Legal Basis | Data Types |
|---|---|---|
| Providing financial analysis services | Contract performance | Business data, contact information |
| Educational program delivery | Legitimate interest | Email, learning preferences |
| Website improvement | Legitimate interest | Usage data, technical information |
| Customer support | Contract performance | Contact details, inquiry history |
We never use your financial data for marketing purposes or share sensitive business information with third parties without explicit consent.
Data Sharing and Disclosure
We maintain strict control over your personal information. Here's when we might share data:
Service Providers
We work with carefully selected partners who help deliver our services:
- Cloud hosting providers for secure data storage
- Email service providers for educational content delivery
- Payment processors for transaction handling
- Analytics tools for website performance monitoring
Important: All service providers are bound by strict data protection agreements and can only use your data for specified purposes. They cannot use your information for their own business purposes.
Legal Requirements
We may disclose information when required by law, such as responding to court orders, regulatory requests, or protecting our legal rights. We'll notify you of such disclosures unless prohibited by law.
Your Privacy Rights
Under Thailand's PDPA and international privacy laws, you have several rights regarding your personal data:
Access and Portability
- Request copies of personal data we hold about you
- Receive your data in a commonly used, machine-readable format
- Transfer your data to another service provider
Correction and Deletion
- Update incorrect or incomplete personal information
- Request deletion of your personal data (right to be forgotten)
- Restrict processing in certain circumstances
Communication Preferences
- Opt out of marketing communications at any time
- Choose which types of educational content to receive
- Object to processing based on legitimate interests
To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days and may need to verify your identity for security purposes.
Data Security and Protection
We implement comprehensive security measures to protect your information:
Technical Safeguards
- SSL encryption for all data transmission
- Secure cloud storage with backup systems
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your data
- Multi-factor authentication for staff accounts
Organizational Measures
- Staff training on data protection practices
- Clear data handling procedures and policies
- Regular review of data processing activities
- Incident response plan for potential breaches
While we use industry-standard security measures, no system is completely secure. We continuously monitor and update our security practices to protect your information effectively.
Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Client consultation records | 7 years | Legal and regulatory requirements |
| Educational program data | 3 years after completion | Service improvement and support |
| Website analytics | 26 months | Performance analysis |
| Marketing communications | Until unsubscription | Communication preferences |
When retention periods expire, we securely delete or anonymize your data. You can request earlier deletion by contacting us directly.
International Data Transfers
Your data is primarily processed in Thailand. When we use international service providers, we ensure adequate protection through:
- Adequacy decisions from relevant authorities
- Standard contractual clauses for data protection
- Certification schemes ensuring privacy compliance
- Regular monitoring of transfer security
Cookies and Tracking
Our website uses cookies to enhance your browsing experience:
Essential Cookies
These are necessary for basic website functionality and cannot be disabled:
- Session management and security
- Form submission and error handling
- Load balancing and performance
Analytics Cookies
We use analytics tools to understand how visitors use our site:
- Page views and user journey tracking
- Popular content identification
- Technical performance monitoring
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll:
- Post the updated policy on our website
- Notify active clients via email
- Update the "Last Modified" date
- Provide a summary of key changes
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Email: [email protected]
Phone: +66 73 206 032
Address: 225 หมู่ 1 ถนน นาดี-หนองเม็ก Na Muang, Prachaksinlapakhom District, Udon Thani 41110, Thailand
We aim to respond to all privacy inquiries within 30 days.