Privacy Policy

Last Updated: January 15, 2025

Introduction

At LinkBridge Play, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or use our financial analysis services. We're committed to transparency about our data practices.

This privacy policy applies to all services offered through linkbridgeplay.com and complies with Thailand's Personal Data Protection Act (PDPA) and international privacy standards.

Information We Collect

Information You Provide Directly

When you interact with our services, we collect information you voluntarily provide:

  • Name and contact details when you request consultations
  • Company information for business analysis services
  • Financial data you share for liquidity and solvency assessments
  • Email address when subscribing to our learning programs
  • Communication preferences and feedback

Information Collected Automatically

Our website automatically collects certain technical information:

  • Browser type and version
  • Device information and screen resolution
  • IP address and general location (country/region)
  • Pages visited and time spent on our site
  • Referral sources and search terms used

How We Use Your Information

We process your personal data for specific business purposes:

Purpose Legal Basis Data Types
Providing financial analysis services Contract performance Business data, contact information
Educational program delivery Legitimate interest Email, learning preferences
Website improvement Legitimate interest Usage data, technical information
Customer support Contract performance Contact details, inquiry history

We never use your financial data for marketing purposes or share sensitive business information with third parties without explicit consent.

Data Sharing and Disclosure

We maintain strict control over your personal information. Here's when we might share data:

Service Providers

We work with carefully selected partners who help deliver our services:

  • Cloud hosting providers for secure data storage
  • Email service providers for educational content delivery
  • Payment processors for transaction handling
  • Analytics tools for website performance monitoring

Important: All service providers are bound by strict data protection agreements and can only use your data for specified purposes. They cannot use your information for their own business purposes.

Legal Requirements

We may disclose information when required by law, such as responding to court orders, regulatory requests, or protecting our legal rights. We'll notify you of such disclosures unless prohibited by law.

Your Privacy Rights

Under Thailand's PDPA and international privacy laws, you have several rights regarding your personal data:

Access and Portability

  • Request copies of personal data we hold about you
  • Receive your data in a commonly used, machine-readable format
  • Transfer your data to another service provider

Correction and Deletion

  • Update incorrect or incomplete personal information
  • Request deletion of your personal data (right to be forgotten)
  • Restrict processing in certain circumstances

Communication Preferences

  • Opt out of marketing communications at any time
  • Choose which types of educational content to receive
  • Object to processing based on legitimate interests

To exercise these rights, contact us using the information provided at the end of this policy. We'll respond within 30 days and may need to verify your identity for security purposes.

Data Security and Protection

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • SSL encryption for all data transmission
  • Secure cloud storage with backup systems
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your data
  • Multi-factor authentication for staff accounts

Organizational Measures

  • Staff training on data protection practices
  • Clear data handling procedures and policies
  • Regular review of data processing activities
  • Incident response plan for potential breaches

While we use industry-standard security measures, no system is completely secure. We continuously monitor and update our security practices to protect your information effectively.

Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy:

Data Type Retention Period Reason
Client consultation records 7 years Legal and regulatory requirements
Educational program data 3 years after completion Service improvement and support
Website analytics 26 months Performance analysis
Marketing communications Until unsubscription Communication preferences

When retention periods expire, we securely delete or anonymize your data. You can request earlier deletion by contacting us directly.

International Data Transfers

Your data is primarily processed in Thailand. When we use international service providers, we ensure adequate protection through:

  • Adequacy decisions from relevant authorities
  • Standard contractual clauses for data protection
  • Certification schemes ensuring privacy compliance
  • Regular monitoring of transfer security

Cookies and Tracking

Our website uses cookies to enhance your browsing experience:

Essential Cookies

These are necessary for basic website functionality and cannot be disabled:

  • Session management and security
  • Form submission and error handling
  • Load balancing and performance

Analytics Cookies

We use analytics tools to understand how visitors use our site:

  • Page views and user journey tracking
  • Popular content identification
  • Technical performance monitoring

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices or legal requirements. When we make significant changes, we'll:

  • Post the updated policy on our website
  • Notify active clients via email
  • Update the "Last Modified" date
  • Provide a summary of key changes

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your rights, please contact us:

Email: [email protected]

Phone: +66 73 206 032

Address: 225 หมู่ 1 ถนน นาดี-หนองเม็ก Na Muang, Prachaksinlapakhom District, Udon Thani 41110, Thailand

We aim to respond to all privacy inquiries within 30 days.